RSATEK
Responsive scheduling and mobile solutions for garage door and entry access service companies.

Features


About Us


We have a 20 year history of serving a wide range of customers and offer a complete end-to-end system with work-order entry, scheduling, invoicing, A/R, A/P, Payroll and Financial reporting.

At RSA we believe that software should :

  • Take advantage of new technology
  • Be intuitive and easy to use
  • Fit into the way your business operates
  • Insure that your customers are happy
  • Make your employees more efficient

RSA ACCOUNTING

a Cloud (Saas) or Server based solution for Supply Chain, Service Billing and Financial Management.

SMSHQ

An online SMS messaging service for text messaging, interactive responses, reminders and marketing campaigns.

Pricing



Dispatch
Dispatch &
Back Office
Dispatch
Drag and Drop Scheduler
Quickly add new calls and hold in Assignment Pool
Unassigned/to be scheduled calls always never disappear
Holidays and employee time off appear on schedule
Documents and photos can be attached to add jobs
Pre-defined service call templates
Service Call Geo-location
Real-time vehicle tracking via TOMTOM (**)
Multiple call types (Service,Installation,Warranty,etc)
Dispatch calls when entered or in advance via SMSHQ or TOMTOM (**)
Send Technicians notifications via SMSHQ or TOMTOM (**)
Back Office
Work Order Completion
Generate service invoice and email to Customer
Quotes/Sales Orders
Invoicing
Accounts Receivable
Accounts Payable
General Ledger
Monthly (includes 1 user) $ 99 $ 149
Additional Users $ 49/month $ 49/month

Mobile Field Service
Receive notifications via SMSHQ or TOMTOM (**)
Mobile Access (*)
View Today's Service Calls (*)
Send customer email/SMS prior to arrival with photo/message (*)
View Previous Service Call History (*)
Time tracking (*)
Technician completes Work Order in the field (*)
Capture customer signature and email Work Order (*)
Collect Payments in the Field (*) (***)
Monthly (per Technician) $ 10 $ 29
(*) requires a smartphone/tablet with SIM card and a 7" screen (recommended).
(**) requires a SMSHQ or TOMTOM subscription.
(***) requires a payment processor with a Hosted Payment page.
SMSHQ telephone number and 500 messages (0.02 per additional) $ 29/month $ 29/month

References


DOOR-DOCTOR

Montreal, Ottawa & Kingston
Residential, Commercial & Industrial Garage Door Installation & Repair.
Earl Olshansky
(514) 631-3130

RONALD C. LISTER

Montreal & Ottawa
Residential & Commercial Locksmith & Security Expert.
Shelley Lister
(514) 866-1078

RSA Software

2808 Jolicoeur Montreal Quebec Canada H4E 1Y9

Contact Us

(514) 344-2390
email
Copyright © RSA Software 2017