RSAtek
Responsive scheduling and mobile solutions for field service workers.

Features


About Us


We have a 20 year history of serving a wide range of customers and offer a complete end-to-end system with work-order entry, scheduling, invoicing, A/R, A/P, Payroll and Financial reporting.

RSA believes that software should :

  • Take advantage of new technology
  • Be intuitive and easy to use
  • Fit into the way your business operates
  • Insure that your customers are happy
  • Make your employees more efficient

RSA ACCOUNTING

a Cloud (Saas) or Server based solution for Supply Chain, Service Billing and Financial Management.

SMSHQ

An online SMS messaging service for text messaging, interactive responses, reminders and marketing campaigns.

Pricing



Dispatch
Dispatch &
Back Office
Dispatch
Drag and Drop Scheduler
Quickly add new calls and hold in Assignment Pool
Unassigned/to be scheduled calls always never disappear
Holidays and employee time off appear on schedule
Documents and photos can be attached to add jobs
Pre-defined service call templates
Service Call Geo-location
Multiple call types (Service,Installation,Warranty,etc)
Dispatch calls when entered or in advance via SMSHQ (**)
Send Technicians notifications via SMSHQ (**)
Back Office
Work Order Completion
Generate service invoice and email to Customer
Seperate pricing structure for Residential, Commercial calls (*)
Quotes/Sales Orders
Invoicing
Accounts Receivable
Accounts Payable
General Ledger
Monthly (includes 1 user)
- If you already subscribe to RSA accounting
$ 99
$ 69
$ 149
Additional Users $ 39/month $ 49/month

Mobile Field Service
Receive notifications via SMSHQ (**)
Mobile Access (*)
View Open, Today and Future Service Calls (*)
Send customer Email prior to arrival with photo/message (*)
View Call Location and Directions via Google Maps (*)
View Previous Service Call History (*)
Time tracking for Travel, Breaks and Work (*)
Technician completes Work Order in the field (*)
Capture customer signature and email Work Order (*)
Seperate parts catalog for field service (*)
Control parts inventory by service vehicle (*)
Collect Payments in the Field (*) (***)
Monthly (per Technician) $ 39 $ 49
(*) requires a smartphone/tablet with SIM card and a 7" screen (recommended).
(**) requires a SMSHQ subscription.
(***) requires a payment processor with a Hosted Payment page.
SMSHQ telephone number and 500 messages (0.02 per additional) $ 29/month $ 29/month

RSA Software

2808 Jolicoeur Montreal Quebec Canada H4E 1Y9

Contact Us

(514) 344-2390

email

Copyright © RSA Software 2018