Responsive scheduling and mobile solutions for field service workers.


About Us

We have a 20 year history of serving a wide range of customers and offer a complete end-to-end system with work-order entry, scheduling, invoicing, A/R, A/P, Payroll and Financial reporting.

RSA believes that software should :

  • Take advantage of new technology
  • Be intuitive and easy to use
  • Fit into the way your business operates
  • Insure that your customers are happy
  • Make your employees more efficient


a Cloud (Saas) or Server based solution for Supply Chain, Service Billing and Financial Management.


An online SMS messaging service for text messaging, interactive responses, reminders and marketing campaigns.


Dispatch &
Back Office
Drag and Drop Scheduler
Quickly add new calls and hold in Assignment Pool
Unassigned/to be scheduled calls always never disappear
Holidays and employee time off appear on schedule
Documents and photos can be attached to add jobs
Pre-defined service call templates
Service Call Geo-location
Multiple call types (Service,Installation,Warranty,etc)
Dispatch calls when entered or in advance via SMSHQ (**)
Send Technicians notifications via SMSHQ (**)
Back Office
Work Order Completion
Generate service invoice and email to Customer
Seperate pricing structure for Residential, Commercial calls (*)
Quotes/Sales Orders
Accounts Receivable
Accounts Payable
General Ledger
Monthly (includes 1 user)
- If you already subscribe to RSA accounting
$ 99
$ 69
$ 149
Additional Users $ 39/month $ 49/month

Mobile Field Service
Receive notifications via SMSHQ (**)
Mobile Access (*)
View Open, Today and Future Service Calls (*)
Send customer Email prior to arrival with photo/message (*)
View Call Location and Directions via Google Maps (*)
View Previous Service Call History (*)
Time tracking for Travel, Breaks and Work (*)
Technician completes Work Order in the field (*)
Capture customer signature and email Work Order (*)
Seperate parts catalog for field service (*)
Control parts inventory by service vehicle (*)
Collect Payments in the Field (*) (***)
Monthly (per Technician) $ 39 $ 49
(*) requires a smartphone/tablet with SIM card and a 7" screen (recommended).
(**) requires a SMSHQ subscription.
(***) requires a payment processor with a Hosted Payment page.
SMSHQ telephone number and 500 messages (0.02 per additional) $ 29/month $ 29/month

RSA Software

2808 Jolicoeur Montreal Quebec Canada H4E 1Y9

Contact Us

(514) 344-2390


Copyright © RSA Software 2018